Help from the elves
Frequently asked questions.
About use, cleaning, ordering and returns.
What exactly do silicone eye patches do?
They form a soft, occlusive layer over the skin. This can temporarily reduce moisture loss, helping the skin beneath your eyes feel smoother and plumper. They are skincare, not a medical treatment.
How do I use them?
Clean your face and let your skin dry completely. Place the patches beneath your eyes and press them down gently. Wear them during a self-care moment, for a few hours or overnight if that feels comfortable.
Can I use serum or cream underneath?
For the best grip, use the patches on clean, dry skin. Oils and rich creams can make them come loose more quickly.
How many times can I use one pair?
With careful use, one pair can be reused up to 10 times. Rinse them with water after each use, let them air-dry completely and store them somewhere clean.
Are they suitable for sensitive skin?
The patches are fragrance free and alcohol free. Every skin is different: if in doubt, test them briefly on a small area and stop if irritation occurs. Do not use them on damaged or irritated skin.
Where do I buy and return them?
Epic Elves is sold through bol.com. Current price, stock, delivery, payment and returns are therefore always shown on bol.com and in your bol account.
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