Fastest route: open the order in your bol account and choose the option to return it or report a problem.
Returning an item
Follow the return window, product conditions and shipping instructions shown by bol.com for your order. That information is tied to your purchase and is more current than static copy on this website.
Damaged, incomplete or incorrect delivery
Report the problem through your bol order so the order details are immediately available. Add clear photos where possible.
A product question for Epic Elves
Have a question about using the patches that is not about a specific order? Email us at eowyn@epicelves.com.